Improve the onboarding experience

This company was having difficulties with its onboarding process for new employees. The existing process, based on voluminous files and in-person orientation sessions, was inefficient and intimidating for newcomers. This resulted in a longer adjustment time for new employees and a higher failure rate during the probationary period.

SQIVI was hired to transform the onboarding experience into a more engaging and efficient process. SQIVI worked with the management team to understand the roles, expectations, and challenges of new employees.

A series of onboarding videos was created, covering everything from company values and culture to specific job details. The videos used appealing scenarios and concise content to explain concepts, making learning both enjoyable and effective.

Results

After introducing the onboarding videos, there was a significant improvement in new employee satisfaction. New employees felt more confident and better prepared for their role, resulting in a 40% increase in retention rate during the probation period.

Moreover, managers noticed that new employees were able to start working independently more quickly, reducing the need for constant supervision.

By using SQIVI’s solutions, the onboarding process was significantly transformed, thus improving operational efficiency and employee satisfaction.